COVID-19 Vaccination

Dear ACC Patients:

We have received your calls, emails, and patient portal messages. First and foremost, we want to thank you for your understanding. We are trying our best to keep everyone updated about a rapidly changing local and nationwide vaccine distribution plan.

The most important message in today’s update is to encourage all of you to use any option to obtain your first dose of vaccine from any approved entity offering it.

Reasons behind this recommendation are listed below. As of Thursday, January 14, 2021, this is what we know.
Texas Governor Abbott announced the new hub system COVID-19 vaccine distribution program on Monday. At this time, we have been notified that healthcare organizations in our area will NOT be designated as hubs.
We have been notified that you can visit the Austin Public Health (APH) and Texas DSHS websites for more information about COVID-19 vaccinations for specific population groups in our area.This is the main link to register for your first vaccination:

We thank you for your continued patience and wish you good health

COVID-19 Information

Coronavirus disease 2019 (COVID-19) is an infectious disease caused by the severe acute respiratory syndrome coronavirus 2 (SARS-CoV-2). Common symptoms include fever, cough and shortness of breath. Muscle pain, sputum production and sore throat are some of the less common symptoms.  While the majority of cases result in mild symptoms, some progress to pneumonia and multi-organ failure.

The infection is spread from one person to others via respiratory droplets, often produced during coughing.  Time from exposure to onset of symptoms is generally between 2 and 14 days, with an average of 5 days.

Recommended measures to prevent the disease include frequent hand washing, maintaining distance from other people and not touching one’s face.  The use of masks is recommended for those who suspect they have the virus and their caregivers but not for the general public.  There is no vaccine or specific antiviral treatment for COVID-19; management involves treatment of symptoms, supportive care and experimental measures.

Steps Austin Cancer Centers Is Taking

Austin Cancer Centers has always been committed to having a clean and safe environment for all of our patients. Austin Cancer Centers is following CDC guidelines for prevention of COVID-19.

Patient screening for symptoms prior to entry to clinic. All patients and staff are required to sanitize their hands prior to entry. 

All staff are required to wear a mask while in the clinic.  This protects our patients and our staff.

Surfaces in patient care areas are disinfected after each patient encounter. 

All staff wash their hands before and after all patient encounters. 

Workstations, phones, doorknobs are cleaned and sanitized twice during working hours and once before end of day.

Touchless hand sanitizer dispensers have been installed at entryways and throughout clinics.   

Sign in sheets and pens have been removed from patient access to minimize touching and encourage social distancing.

Delivery personnel are not allowed in the clinics – deliveries are taken outside the door and cleaning protocols are in effect after handling packages.  

Telemedicine visits are available for established patients.  Please click here to learn more. 

No friends or family are allowed to enter the clinic, however friends or family will have the option to listen in on the visit if the patient allows. 

Medication Supplies

Austin Cancer Centers partners with McKesson for our pharmaceutical supplies. Please read McKesson’s response to COVID-19 on their website:

McKesson’s Response to Coronavirus (COVID-19)

Other Helpful Links

Center For Disease Control COVID-19

World Health Organization COVID-19

COVID-19 Prevention – Center For Disease Control