Phone system outage

5-26-2021

We are currently experiencing phone issues for all incoming calls placed to Austin Cancer Center. We are aware of the issue and working on it urgently.

For ALL incoming calls to our offices, please press 0 (Zero) to bypass the phone tree and speak directly with one of our operators.  We anticipate higher than normal call volume to our operators, and appreciate your patience getting through to our offices.

We apologize for any inconvenience this may cause and appreciate your patience and understanding.

To allow us to provide the best care to you as efficiently as possible please be ready to provide the following when you call:

  • Your name and contact information (if you are not the patient)
  • The patient’s name, date of birth, and contact information